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Love Your Practice

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Leadership and Communicating Effectively with Team Members

May 1, 2024

Are you struggling to make important decisions to move your practice forward? This happens to all of us, and my guest on this episode, Dr. Seema Amin, opens up about her doubts and struggles with making necessary staffing changes in a timely manner. Dr. Amin has practiced dentistry for 26 years, starting in an associateship and then buying her own practice in 2011. She discusses her transition to practice owner and the challenges of moving into the “employer” side of managing the business, making decisions on her own, and managing people.

Buying her dental practice, Dr. Amin was scared but dreamt of how great it would be to be independent. She soon realized how difficult it was going to be when confronted with managing people. Hiring and retaining employees was the hardest part of growing the practice. 

As we worked to develop her vision, she discovered her internal fears prevented staffing changes that needed to happen and learned that much of leadership is looking at the perspective of people we are leading. It’s so important to consider how our employees are thinking to understand their emotions and actions. This helps us set the stage for more productive communication.

If you feel that an employee is toxic to your practice even with your good leadership skills, follow your gut. As Dr. Amin says, “Never let a toxic employee make you feel any different or insecure in your own thoughts.” If you’re unhappy in your practice, something has to change. Don’t let the fear of what could happen stop you from making the decisions that need to be made. You will show up as a better caregiver for your patients. 

Listen to this episode now for questions to ask yourself if you think an employee may need to be replaced and the necessity to overcome personal fears and doubts in facing the difficult changes needed to move your practice forward!

Highlights from this episode:

  • Reconciling our human side with our business-owner side when changes are needed within the practice
  • How setting and meeting standards for success can interfere with how we run our practices as we strive to meet those standards
  • Signs that an employee may need to be replaced
  • Addressing management issues in a timely manner
  • Overcoming challenging thought habits and internal conflicts behind personal fears in good practice management
  • Leadership skills: their importance, using them, and looking at issues through the eyes of employees
  • Learning to communicate

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~ Laura