Preview Mode Links will not work in preview mode

Love Your Practice

Dec 10, 2019

Have you ever walked into a room and just KNOW that you interrupted an awkward conversation? You happened upon all that negative energy and now it’s influencing your entire day. It even has the power to change the trajectory of your day, for better or for worse. But what happens when you take control back from those emotions and choose to be in a different mood?

That’s what we call “emotional intelligence” and I’m unpacking it all on today’s episode.

Humans are pack animals. That means we pick up on each other’s emotions. We can communicate without words, and we pick up on these nonverbal cues more than our conscious mind is aware of. That’s our emotional intelligence at work, and it’s responsible for driving our moods and ultimately our actions as we go through our daily routines. 

As dentists, our emotional intelligence is our biggest factor in determining the success of our practice. We set the mood for the day with our mood. Our assistants and our patients both pick up on what subtle emotional cues we’re giving off for that day, which means it’s our responsibility to set everyone up for success with - dare I say it - a positive attitude. 

Tapping into your emotional intelligence is as easy as simply choosing to be in a better mood. As the communication leaders in our practice, we need to encourage positive discussion among our employees and redirect any conversations when they get too bitter or cynical. It’s like putting your best foot forward, even if you don’t really want to. But even on those hard days, you can still find ways to channel your energy into something positive. 

My dental happiness experiment was inspired by just that, with a little help from Primal Leadership, one of my favorite books. I’m discussing that book and how it inspired me today, and I hope that you try out your own happiness experiment after tuning in. I have a little project for you at the end of this episode, and I really hope you participate because I can’t wait to see what kind of techniques you’re all using to hype up your mood and bring the right kind of energy to your work day. 

In This Episode You Will Learn

  • The definition of emotional intelligence and what it means to us 1:39
  • How our moods drive our actions 2:42
  • How our mood affects our dental practice, our assistants, and our patients 4:20
  • All about my dental happiness experiment 7:43
  • What it means to act like a toddler when you’re running a dental practice 11:45
  • How to share the right kind of mood with your employees and patients 14:30